What are our office hours? Where is our office located? What is the educational Background of the physicians in the practice? Are you accepting new patients? How can I find out more about the process of filing my health insurance? Why do some patients get called back before me when I am in the waiting room first? What information do I need to bring to my first appointment? Which hospitals are the Boylan Medical Associate Physicians affiliated with? What is the best way to get a prescription refilled? What do I do if I need to speak to my physician after office hours or on the weekends or holidays? What if I have a problem and my physician is out of the office at a meeting or is on vacation? What is a Physician Assistant (PA)? If I leave a message when will the nurse call me back? How do I get blood or test results? What types of services are provided at Boylan Medical Associates? What resources do you have to help me learn more about my particular problems? Why must I sign forms before anyone from Boylan Medical Associates can talk to anyone in my family about my care? Who do I contact with Billing questions? What is an Internist? How do I get a copy of my medical records? Can you tell me more about your facility?

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